All Systems Operational

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Welcome to wi-Q’s status page, where you will find real-time information about the operations of our systems and historical incident reports.

Having trouble? Email us at help@wi-q.com

Uptime over the past 90 days. View historical uptime.
Online Ordering Operational
90 days ago
100.0 % uptime
Today
Backoffice Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Native Mobile Apps Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 8, 2025

No incidents reported today.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025
Routine updates to the wi-Q Last Mile Delivery service
Completed - The scheduled maintenance has been completed.
Dec 3, 07:00 GMT
Update - Test orders have been placed to verify functionality, we are now awaiting real traffic before closing the maintenance window.
Dec 3, 06:22 GMT
Verifying - The changes have been deployed, we are now in the process of verifying system operation.
Dec 3, 06:09 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 3, 06:00 GMT
Scheduled - We have planned works to release updates to the wi-Q Last Mile Delivery service. During this period there may be disruptions for users trying to place orders for delivery.
Dec 3, 05:58 GMT
Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Elevated API Errors
Resolved - We can now confirm that as of 16:39 this issue was resolved.
Nov 26, 17:00 GMT
Monitoring - A fix has been implemented and we're monitoring the situation. Error rates have dropped back to normal
Nov 26, 16:47 GMT
Update - We've seen an improvement in error rates and are continuing to investigate.
Nov 26, 16:12 GMT
Investigating - We're experiencing an elevated level of API errors and are currently looking into the issue.
Nov 26, 15:50 GMT
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

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